OFFICIAL PRODUCT GUIDE

PermisPro user guide

A practical reference for running candidates, lessons, exams, finance, communication, security, and backups.

Maintained for the current release 20-minute complete walkthrough
01

Start correctly in four stages

Complete these stages before entering daily operations.

01

Activate and configure

Prepare a dependable production workspace before daily entry begins.

Open in PermisProLicense > Settings
Activate and configure

Procedure

  1. 01

    Activate with the correct Fikrova account or license key and confirm the customer, edition, and expiry information.

  2. 02

    Enter the driving-school identity, phone, address, logo, permit categories, and default operational values.

  3. 03

    Choose a protected local backup folder and enable encrypted cloud backup only when included in the license.

Good practice

Create one manual backup after initial configuration and verify that it appears in backup history.

02

Run the Action Center

Turn database state into a prioritized work queue.

Open in PermisProAction Center
Run the Action Center

Procedure

  1. 01

    Start with Urgent, then review dossier, payment, lesson, exam, ready, and inactive filters.

  2. 02

    Use search to isolate a candidate by name or registration number.

  3. 03

    Open the candidate directly from the recommended action and complete the missing operation.

Good practice

The counters are decision aids. Refresh after batch work so priorities reflect the latest records.

03

Manage candidates and dossiers

Keep identity, documents, contract, category, finance, and history together.

Open in PermisProCandidates > New candidate
Manage candidates and dossiers

Procedure

  1. 01

    Enter the legal identity and a valid Algerian phone number, then choose the permit category and agreed price.

  2. 02

    Mark each received document individually; do not mark the dossier complete before physical verification.

  3. 03

    Use the candidate profile for payments, lessons, exams, WhatsApp contact, documents, and the complete timeline.

Good practice

Search before creating a candidate to avoid duplicate people and parallel financial histories.

04

Plan lessons and resources

Coordinate candidate, instructor, vehicle, date, attendance, and training stage.

Open in PermisProSchedule > New lesson
Plan lessons and resources

Procedure

  1. 01

    Select the candidate, lesson type, instructor, vehicle, start time, and duration.

  2. 02

    Resolve instructor, vehicle, and candidate conflicts before saving.

  3. 03

    Record attendance and completion on the real day so training-hour totals stay trustworthy.

Good practice

Never reuse an unavailable vehicle or instructor slot merely to bypass a warning.

05

Record payments and expenses

Maintain an auditable financial history without orphan or destructive edits.

Open in PermisProPayments / Expenses
Record payments and expenses

Procedure

  1. 01

    Open the candidate from Payments, enter amount, date, method, reference, and a useful note.

  2. 02

    Use correction or reversal history instead of silently rewriting an established payment.

  3. 03

    Review totals and the audit log before closing the period or exporting reports.

Good practice

Always enter a payment reference when CCP, BaridiMob, transfer, or receipt provides one.

06

Schedule exams and follow progress

Keep exam attempts and the Visual Journey synchronized from code to final success.

Open in PermisProExams / Candidate > Visual Journey
Schedule exams and follow progress

Procedure

  1. 01

    Choose the correct candidate, exam type, date, time, center, wilaya, call number, status, and result.

  2. 02

    Record each attempt separately. For non-A permits, driving succeeds only after parking maneuver and circulation are both passed.

  3. 03

    Use School, Map, or Story view; all three show the same live data and next action.

Good practice

Do not mark final success until the required code and practical stages are complete.

07

Communicate and protect operations

Use contextual WhatsApp models, controlled team access, audit history, and tested backups.

Open in PermisProCandidate > Contact / Settings > Team access
Communicate and protect operations

Procedure

  1. 01

    Choose the appropriate WhatsApp model. Exam appointment is enabled for a same-day or future pending exam and includes a Google Maps link.

  2. 02

    Give each employee the minimum required actions and keep administrator access limited.

  3. 03

    Review the activity log, maintain local backups, and periodically test a restore before an emergency.

Good practice

A backup is only trustworthy after one successful restore test; record the test date outside the database too.

02

Recommended operating rhythm

01

Every day

Review urgent actions; record payments, lessons, contacts, and exam changes on the day they happen.

02

Every week

Review incomplete dossiers, unpaid balances, instructor schedules, vehicles, and create a local backup.

03

Every month

Reconcile finance, test a restore, review team access and the audit log, then install approved updates.

03

Troubleshooting and common questions

Why is the exam WhatsApp model disabled?+

The candidate needs a non-cancelled pending exam scheduled today or later. Open Exams, verify its status and result, then reopen Contact.

When is a candidate considered successful?+

Only after all required code and practical stages for the permit category are passed.

Why is cloud backup unavailable?+

Cloud backup must be included and enabled on the active license. Local backup remains available.

What should support receive?+

Product version, machine code, license key reference, the operation that failed, and a screenshot without passwords or private documents.

Need personal assistance?

Open About or License in PermisPro, copy the product and machine identifiers, then contact Fikrova support.

Contact support
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